IDM Group LLC, a hotel management and development firm headquartered in Madison with properties around the Midwest, announced that Rosanne Berg of the Black Bear Lodge in St. Germain won its Heart of Hospitality award. The awards are given to each of its hotels.
Berg is a room attendant at Black Bear Lodge in St. Germain, and has been with the property for just over a year. Heart of Hospitality award recipients are nominated by fellow employees for the honor, which recognizes individuals who have exceeded expectations of hospitality and professionalism.
An executive committee at each IDM-managed property selects the winner from among the nominees.